In partnership with

Get the investor view on AI in customer experience

Customer experience is undergoing a seismic shift, and Gladly is leading the charge with The Gladly Brief.

It’s a monthly breakdown of market insights, brand data, and investor-level analysis on how AI and CX are converging.

Learn why short-term cost plays are eroding lifetime value, and how Gladly’s approach is creating compounding returns for brands and investors alike.

Join the readership of founders, analysts, and operators tracking the next phase of CX innovation.

Beat the Winter Slowdown

Handling Every Holiday Objection

Every winter, sales teams tell themselves the same story:
“Everyone slows down.”
“Nobody buys in December.”
“We’ll hit it hard in January.”

And every winter, top performers smile, nod… and quietly pull ahead.

Because here’s the truth: the winter slowdown isn't real it’s a belief problem, not a pipeline problem. Buyers don’t stop buying. They stop prioritizing because reps let them. Holiday objections aren’t rejection; they’re hesitation wrapped in tinsel.

Your job? Make the path forward so easy, so logical, and so low-lift that delaying becomes the heavier choice.

Remember:
Executives still plan.
Budgets still need allocating.
Teams still prepare for Q1.
And your competitors? Half of them are already mentally in pajamas.

Winter is your advantage if you know how to handle the excuses that come with it. This season rewards reps who don’t shrink when they hear the magic words “after the holidays.” It rewards the ones who turn seasonal friction into closing leverage.

Holiday objections don’t signal the end of the year.
They signal the beginning of opportunity.

CALL TO ACTION: Your Holiday Objection Crusher
  1. Reframe the delay immediately.
    “Totally understand. That’s exactly why now is the smartest time to get this queued for early January.”

  2. Offer a no-lift next step.
    A 5–10 minute handoff, a quick approval, or a calendar placeholder. Minimal effort, maximum momentum.

  3. Lower their cognitive load.
    Summaries, pre-filled forms, decision bundles eliminate friction and they’ll say yes faster.

  4. Highlight the January crunch.
    “If we wait, we’re fighting backlog and budget resets. This locks in priority.”

  5. Make staying still the risky option.
    Show the cost lost time, slower ramp, missed Q1 targets. Hesitation becomes the real danger.

This winter doesn’t slow you down.
It separates the pros from the passengers.
Choose which one you are.

https://www.instagram.com/salessystemsuniversity/

Keep Reading

No posts found