Do You Handle Rejection Like a Pro?

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Do You Handle Rejection Like a Pro?

Master the art of bouncing back

Often those that are beat up by rejection and not able to handle it are younger in their career. This is because they just have not done the repetitions to know it's a numbers game. Our product or service does not work for every body every time. We must have perspective on the other fish in the ocean. Get back up swinging so you can score some points. You can’t score from the bench.

But lets talk about the one that got away. The big deal that you had in your grasp and yet it fell through. The one that really took the wind out of your sails (sales, pun).

They just walked away and selected a competitor after you spent months working the lead. What now? Let’s jump passed the wound licking and pain and get into handling this like a pro.

Take the time to audit every word and action you did in the process. You need to know genuinely if there is something you should have done differently. Some common ones to look for are

• focusing more on features instead of dream outcome for the client

• not understanding the client’s business needs/goals

• lacking professionalism during calls (over sharing personally)

• frequency of communication

• lacking energy and drive in the meetings to energize the sale

Some common ones when auditing the deal in general:

• Were you dealing with the ultimate decision maker?

• Did they really understand the product and outcome you were selling?

• Did some interference come into the deal beyond your control?

Handle It Like A Pro

1. Become open to improving

2. Audit your approach in detail and find something you think didn’t go well

3. If possible, have a debrief meeting with the client. Tell them your guesses as to what went wrong and be vulnerable for feedback.

4. Write down the key learnings and store it for yourself

5. Put your learnings into your new process